Support
Contact support
Last updated: 2026-10-08
Self-serve first
Go to My orders to confirm status. Most "not received" cases are simply orders still pending payment.
Reach us
- Telegram: @bisv_support (demo)
- Email: support@bisv.dev (demo)
- Live chat: weekdays 10:00–22:00
What to include for a faster reply
- Order number.
- Product name.
- What exactly happened (error screenshots beat text).