Refund policy

Eligible for refund

• Manual items still unfinished after 2× the promised SLA.
• Credential items that failed to redeem and were never used (failure screenshot required).
• Duplicate orders of the same unused item.

Not eligible

• Credentials already redeemed and activated.
• Wrong account subject supplied by the user, activating the wrong account.
• Bans caused by violating the target platform's terms.

Handling time

Support reaches a decision within 24h of confirmation; refunds go back to the original payment method or account balance.

Disclaimer

This is a technical demo with no real transactions; the terms above only illustrate structure.